Dispelling Myths & Misinformation:
Providing Culturally Responsive Adolescent Health Care in SBHCs
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June 18th, 3:00pm
Slides: NYSBHA
About this Webinar
Today’s social-media heavy and politically dire environment bombards our children and adolescents with misinformation and messaging about appropriate health care, especially for those in LGBTQIA+ communities. In this webinar, Dr. Kyan Lynch, physician and medical educator, utilizes a wealth of information and expertise to provide attendees with guidance in and resources for the provision of patient-focused, respectful and allied care for all students.
Dr. Lynch presented Cultural Competency for Clinicians Who Work with Lesbian, Gay, Bisexual, and Transgender Patients: Conducting A Sexual History and Behavioral Risk Assessment for NYSBHA in 2019. He will utilize From Margins to Mainstream: A History of Transgender Medicine in the United States, a new book he proudly co-edited, to offer context for this webinar. Bring your questions and concerns for a thoughtful, engaging session.
About the Presenter
Dr. Kyan Lynch, MD, MA earned his medical degree and master’s degree in Medical Humanities, Compassionate Care, and Bioethics at Stony Brook University School of Medicine. He is currently an Assistant Professor in the Department of Obstetrics and Gynecology at the University of Rochester Medical Center, where he serves as the department’s Education Specialist. In this role, Dr. Lynch designs, develops, and implements educational initiatives to benefit learners at all levels along the medical trainee-practitioner continuum. In addition, Dr. Lynch provides his expertise on issues related to HIV prevention, LGBTQIA+ health care, and providing affirming care through the New York State Department of Health Clinical Education Initiative, and through private consultation. See his digital content at Dr. Kyan Lynch.
The Telemental Health Billing and Policy Webinar held on March 4, 2025, provided School-Based Health Centers (SBHCs) with important updates on federal and New York State telehealth policies, billing practices, and consent requirements. Key topics included upcoming changes to Medicare telehealth flexibilities, New York’s service and payment parity laws, and Medicaid billing guidance specific to SBHCs and Federally Qualified Health Centers (FQHCs). The webinar also highlighted the importance of informed consent, appropriate documentation, and the use of synchronous technology for delivering mental health services. These insights aim to help SBHCs expand and sustain telemental health offerings while navigating evolving policy and reimbursement landscapes.
Slide Deck: Telemental Health Billing and Policy Webinar Slide Deck_February 2025
PAST WEBINARS
April 20, 12pm-1pm Central

Virtual Workshop 2: Do School-Based Health Models Expand Your Community Reach? Yes! Come Learn the Recipes for Success
Time/Date: May 17, 2022, 2:00 – 5:00 PM ET
Description: Caring for the school-aged population is critical for community health centers. Expanding school-based health sites and services is a growth and development strategy. Health Center operators must be aware of the unique operational considerations, competencies, and models along a continuum of possible school based or school linked health services, as provided by health centers.
Learning Objectives:
This virtual training workshop will:
- Explain the difference between a school-run clinic and a FQHC-hosted school-based health center site.
- Articulate the evidence base for the intersection of education and health in achieving healthy outcomes for school aged population. and families or as you have worded it below in bullet three.
- Identify elements of success and pitfalls to avoid during your SBHC planning process.
- Explain the challenges and benefits of delivering care at the intersection of education and health.
- Showcase tools to assist with SBHC planning and start-up.
To find out more about each workshop, CLICK HERE

The National Association of Community Health Centers and the School-Based Health Alliance are offering two virtual workshops for health centers on the key elements of providing school-based health care. The workshops include a focus on enhancing school-based partnerships and the unique operational considerations for providing school-based health care. Find out more about each workshop below.
Virtual Workshop 1: Schools and Health Center Partnerships
Time/Date: April 7, 2022 | 2:00 – 4:00 PM ET
Description: Caring for the school-aged population is critical for community health centers, and expanding school-based health sites and services is a growth and development strategy. Health Center operators must have the ability to creatively partner with schools, school systems, educational leaders, school boards, and parents/guardians.
Learning Objectives:
Participants of this virtual workshop will:
- Become familiar with best practices for school-based health care partnerships in sustainable operations.
- Assess their health center’s relationships with a variety of education partners.
- Identify action steps towards enhancing partnerships with targeted education partners.
- Explore strategies to overcome challenges health centers may face when partnering with schools/education.

April 6th, 9:30AM-10:30AM
During this workshop, licensed school professionals can learn to identify the resources within each school, foster the understanding of the mental health component, and implement clear strategies. 1 FREE CE Credit offered!
To register CLICK HERE.
Emerging Trends in Telemedicine – How School-Based Health Centers Can Sustain Their Virtual Services in a Post COVID World
Tuesday April 5th
3:30 PM EST
The COVID-19 pandemic substantially impacted health care delivery worldwide. Providers and clinics quickly developed and expanded telehealth offerings at the onset of the pandemic two years ago. Now we are seeing an adoption of telehealth solutions that far surpasses all of the activity in the past five years combined. Telehealth is the new normal and there is no turning back. Patients and providers will continue to engage with one another virtually after COVID-19, but what this engagement looks like depends on many factors.
This webinar will recap telehealth growth and experiences of the last two years, highlight critical success factors and strategies for increasing telehealth uptake, the state of clinical standards for the practice of telemedicine, and the impact of the regulatory environment.
For questions contact Telehealth Program Manager Judy Duhl, Judyduhl9@gmail.com

Lessons from the Field – Expanding School-Health Center Partnerships
REGISTER HERE
Thursday, March 31st, 2022
8:30AM -4:30PM
- Address the trauma, adversity, and adjustment faced by Latinx students and their families.
- Discuss the behavioral health needs of Latinx students and families and how mental health providers can address them.
- Discuss recommendations and strategies for the school mental health workforce serving Latinx students and families.
NYSBH Foundation Behavioral Health Program Webinar
March 17, 2022
3:00-4:00PM
The School As Client: What Every SBHC Needs to Know About Working in Schools
By understanding the school as the client, participants will learn how to successfully navigate a multi-tiered system of support through effective collaboration across integrated systems of care, and gain tools to promote positive presence in schools creating opportunities to negotiate and interact positively with school staff.
To register CLICK HERE.
September 21, 2021, 1 P.M.-2 P.M
Join us for this webinar to learn about federal COVID-19 relief funding and how school districts across the country can use the funding to support student and staff health. This session will also highlight sustainable funding streams school districts can leverage to ensure the efforts initiated with COVID-19 relief funds are sustained.
Viewing this webinar will allow you to:
Understand the available streams of COVID-19 relief aid and the timeline for receiving and spending funding
- Identify examples of how school districts can use COVID-19 relief funding to support student and staff health
- Identify sustainable funding streams school districts can leverage to continue efforts initiated with COVID-19 relief aid
- Describe examples of how school district leaders are using COVID-19 relief funding
Moderator: Annie Reed, National Director of Thriving Schools, Kaiser Permanente
- Paul Imhoff, Superintendent, Upper Arlington Schools (OH) and President, AASA – The School Superintendents Association
- Phyllis Jordan, Associate Director, FutureEd
- Alex Mays, Senior National Program Director, Healthy Schools Campaign
Teenagers, Healthcare & the Law
11/6/19, 3pm
Registration: https://zoom.us/meeting/register/2985abcda10d3111cde7dc3c8da9331e
Teenagers, Healthcare & the Law, based on the linked publication of the same name, is a 90 minute workshop that explains teenagers’ rights to make their own medical decisions under New York State and federal law. It is designed to be an aid to professionals who work with young people, such as social workers, counselors, teachers, and medical providers. The presentation covers reproductive health care, mental health care, substance use treatment, post sexual assault care, and emergency care as well as circumstances that may compromise a minor’s ability to access care.
Presented by Aliyah Ansari, Teen Health Strategist at the Education Policy Center, NY Civil Liberties Union (NYCLU).
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INCREASING HPV VACCINATIONS IN SCHOOL-BASED HEALTH CENTERS
Date: Tuesday, October 22, 2019, 2:00pm – 3:00pm
Presenter: Jana Shaw, MD, MPH, MS, Associate Professor of Pediatrics Clinical/Public Health & Preventive Medicine, SUNY Upstate Medical University
About this Webinar
Learn the latest about HPV vaccination, recommended strategies to increase coverage, and new regulations affecting how clinicians at school-based health centers can help protect more young people from HPV related cancer.
Learning Objectives:
1. Explain benefits of HPV vaccination.
2. Describe school-based health center (SBHC) strategies to promote HPV vaccination.
3. Identify effective communication strategies to improve HPV vaccination coverage in your patient population.
Accreditation/Credit Designation for live participation
SUNY Upstate Medical University is accredited by the Accreditation council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians. SUNY Upstate Medical University designates this live activity for a maximum of 1.25 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
Live WEBINAR HPV Vaccination Seminar brochure
RECORDING of 10/22/19 live webinar
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Cultural Competency for Clinicians Who Work with Lesbian, Gay, Bisexual, and Transgender Patients: Conducting A Sexual History and Behavioral Risk Assessment
Date: Tuesday, January 15, 2019 Time: 3:30pm – 5:00pm EST Format: Webinar
RECORDING (not eligible for CE) SLIDES trans health handout NYS LEGISLATION
Presenter: Kyan Lynch, MD, MA,
Center for Community Practice – University of Rochester Medical Center
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IPRO Review:
SBHC Lessons Learned Webinar
4-27-17 3:30pm EST
Join us to hear about IPRO reviews in a member-driven webinar!
The NYS Department of Health (NYSDOH) has contracted with a professional health care assessment company, IPRO, to review and rate practices and quality of care at sbhcs in the state. The Alliance – then, the Coalition – took note of some best practices for preparation, details of the review process itself and what DOH was looking for the last time these reviews took place.
Fast forward to today and once again, the IPRO reviews have begun in our sbhcs. What have we learned? What has changed? Three organizations will share their recent review experiences with us in a 1 hour webinar.
In this webinar, presenters will:
- discuss their site’s preparation steps prior to review
- detail their review experience (process, length, results)
- share what is required of them following review
Each phase of the webinar will provide the opportunity for participant questions.
Want to submit a question prior to this event? The Alliance is happy to address your questions during the webinar and/or share them anonymously with the NYSDOH. Feel free to send them to nysbha@gmail.com, using the subject IPRO Question.
About the Presenters
Courtney Biederbeck is Program Manager for School-Based Health in Washington Heights and has been working at the Children’s Aid Society since 2013. She manages the operations of four of the School-Based Health Centers sponsored by Children’s Aid.
Amy Merideth is a Nurse Practitioner and the Site Coordinator for the Frederick Douglass Health Center, one of two MS/HS centers sponsored by the University of Rochester. She has been working in School-based health since 2003 and has participated in two IPRO audits.
Carlene Lacey, D.M., has served as an Executive Administrator for approximately 25 years. Eleven of those years serving in the role of Managing the Office of the President and as the Program Director for eight School Based Health Centers.
Facilitator Caitlin Hanson is Director of School Based Health and Adolescent Medicine at the Institute for Family Health.
Tools & Resources
For those preparing for review, the following links offer both IPRO review-specific and general tools
Visit Checklist
Policies and Procedures
Reference Review (immune, physicals, mandated reports, and licensing)
Letter from NYSDOH about visits
Other Resources
Performance Evaluation Review Tool – PERT
2017 NYSDOH SBHC Audit Letter
2011-2013 SBHC Audit Report
Model Inventory Procedure (sample)
Emergency Kit Supplies
SBH Floor Stock Medication
Questions?
nysbha@gmail.com or 518-694-3423
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Advocacy Webinar:
Empowering Youth as Partners
Wednesday, 1/18/17 from 3:00pm – 4:00pm
About this Webinar
What’s the value of advocacy?
Why involve youth?
How does it work?
This 60 minute webinar will define what youth advocacy really is, why it is important for youth to be stakeholders in advocacy efforts and how one school health program developed its own successful youth advocacy initiative. It is more important now than it has ever been for all of us to bolster our advocacy skills and this is an excellent opportunity to learn about a successful model from experienced advocates. Co-presented by advocacy leaders from a nationally recognized non-profit, YES! Youth Empowered Solutions, and our own Montefiore School Health Program in New York, this webinar will demonstrate the value of including youth in advocacy efforts and empower you to develop and grow your own center’s advocacy initiative. This opportunity is free for members and non-members. Questions are welcome.
Parrish Ravelli, YES!
Parrish Ravelli, Team Lead, Access to Health Care Initiative at Youth Empowered Solutions is a 2003 graduate of St. Andrews Presbyterian College. He became involved in community development work in 2004 when serving as an AmeriCorps VISTA with the Montana Prevention Resource Center. Following this, Parrish worked in community business as a buyer for Tidal Creek Cooperative Market. Since 2006, Parrish has been working in the field of youth empowerment in a variety of settings: tobacco use prevention, municipalities and youth councils, and most recently health care. Parrish co-authored papers such as “Youth Empowerment: The Theory and Its Implementation” and “School-Based Health Centers and the Intersection of Youth Empowerment and Health Care“and continues to work directly with youth staff at YES!. To learn more about Yes!
Susanna Banks, Montefiore School Health Program
Susanna Banks has been at the Montefiore School Health Program since 2013. As a Community Health Organizer, she develops, coordinates, and implements school-wide health education and health promotion programs. As a part of Montefiore’s Community Health Division, she works on population health, including leading the Division’s Working Group for Youth Empowerment and Advocacy. In that role she organizes Montefiore’s annual SBHC Advocacy Day trip and spearheaded the development of the Montefiore Youth Council, a youth empowerment and health advocacy program currently operating at six school-based health centers in the Bronx. Susanna has a BA in Government from Wesleyan University and is currently working on her Masters in Public Health at the CUNY School of Public Health. She has nearly a decade of experience working with youth and participating in legislative advocacy. She has also been on the planning team for New York State’s School-Based Health Center Advocacy Day for the past four years. Learn more about Montefiore Youth Council.
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Care, Consent, & Confidentiality:
Exploring How SBHCs & Schools Can Work Together
May 18, 2016
2:00pm – 3:30pm EST – Webinar
Description: Providing health care in school-based settings raises important issues about how information can be shared to promote student health and what limits exist on sharing information. This webinar will review relevant New York and federal laws and policies that apply to health care services and information in school-based health centers and schools. This unique, cross-discipline webinar offers school health and school administration professionals the opportunity to learn about and discuss these important issues together. This presentation will include:
- An overview of consent requirements and confidentiality protections
- An explanation of the Health Insurance Portability and Accountability Act (HIPAA) Privacy Rule and the Federal Educational Rights and Privacy Act (FERPA)
- A discussion about evolving issues related to Explanation of Benefits (EOBs), Electronic Health Records (EHRs), and patient portals
- Case examples to illustrate the complex issues that arise with respect to sharing of health information between SBHCs and school personnel
- An opportunity for questions and comments
Target Audience: School-based health professionals, school principals, administrators and personnel, social workers, community-school-health liaisons and student advocates
Presenter
Abigail English is a lawyer, researcher, and advocate for the rights of vulnerable young people. Since 1999, she has directed the Center for Adolescent Health & the Law. From 1976 to 1998, she was an attorney at the National Center for Youth Law in San Francisco, California. Her research and advocacy have focused on health insurance and public financing of care for adolescents and young adults, consent and confidentiality protections, and sexual and reproductive health care. She received her undergraduate degree from Harvard University and her law degree from UC Berkeley’s Boalt Hall School of Law. She has taught at the UC Berkeley School of Public Policy, the Boalt Hall School of Law, and the Gillings Global School of Public Health at UNC Chapel Hill. She was a Gallagher Lecturer for the Society for Adolescent Health and Medicine in 1987, and she received the Child Advocacy Award from the American Bar Association Young Lawyers Division in 1997 and the Outstanding Achievement Award in Adolescent Medicine from the Society for Adolescent Health and Medicine in 2000. In 2010-2011, she was the Frieda L. Miller Fellow at the Radcliffe Institute for Advanced Study at Harvard University, studying sexual exploitation and sex trafficking of adolescents and young adults, which continues as a current focus of her research and advocacy.
Cost: Free for paid members (logged in), $15 for non-members
Questions? Contact us at nysbha@gmail.com or 518.694.3423
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Sexual and Reproductive Health Services in the SBHC Setting:
Coding and Billing Under ICD-10
10/27/15 – 3:00 – 4:30pm (EST)
About this Program
This session will review coding and billing for reproductive health services including contraceptive management within the SBHC environment under the newly implemented ICD-10 coding system:
- Overview of billing for school based reproductive health services and Medicaid APG 875
- The importance of accurate charge capture and its’ impact on SBHC revenue cycle
- Reviewing the new ICD-10 codes pertinent to reproductive health services
- Q&A – ask the presenter your questions about how to maximize your reimbursement
About the Presenter: Ann Finn is a national trainer and frequently speaks on issues relating to coding, billing, reimbursement and the overall revenue cycle. Ann has an in-depth understanding of the challenges providers face when billing and being appropriately reimbursed for their services. Her work focuses on improving charge capture, the new ICD-10 coding system, compliant billing and claim correction and understanding payer reimbursement.
Ann has extensive expertise and experience with the NYS Medicaid Ambulatory Patient’s Group (APG) payment system since its inception and the issues faced claiming under this system. She has worked closely with Providers and NYS DOH to identify and correct claims, teach payment methodologies and improve coding, internal charging and billing processes.
This webinar is being offered as part of the Alliance’s online conference on October 27th – click here for more details about Conference Day or just register below.
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PRESENTERS:
Debra Gerson, MD, Medical Director, Open Door Family Medical Centers, New York
Ellette Hirschorn, RN, Director of Clinical Services and Program, Open Door Family Medical Centers, New York
DESCRIPTION: During this webinar, representatives from Open Door Family Medical Centers will demonstrate how they successfully utilized asthma measurement tools to improve clinical outcomes. They will discuss how they used the Chronic Care Model to upgrade care systems, infrastructure, and supportive policies for asthma management for children and youth. Additionally, this webinar will provide resources should school-based health centers and community health clinics want to replicate the program.
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Patient Centered Transformation in School-Based Health Care: Lessons Learned
June 23, 2015
About This Webinar
The patient center transformation process is both challenging and rewarding. NYSBHA, in collaboration with Monetfiore School Health Program and the Primary Care Development Corporation, has piloted a draft set of standards adapted from NCQA’s 2014 Patient Centered Medical Home model defining 3 levels of SBHC service encouraging a full service, comprehensive model of integrated primary health care. The principal aim of this pilot is to implement these standards at 5 SBHCs, analyze the feasibility of transformation and post pilot, advocate for the adoption of the finalized PC-SBHC standards by school health funding and regulatory agencies.
Through our PC-SBHC pilot project we have identified the challenges and developed tools for SBHCs to deliver patient centered quality care.
Participants in this webinar will be able to:
- Identify challenges associated with patient centered care and the tools developed to achieve quality care
- Practice utilizing these tools to create their own transformation
- Ask key leaders of the project questions about full process through documentation collection
Jodi-Ann Bailey, MPP, Analyst, Montefiore School Health Program, Bronx, NY
Maia Bhirud, MPH, Senior Project Manager, Primary Care Development Corporation, New York, NY
STD Prevention: Gonorrhea and Chlamydia Screening and Treatment in School-Based Health Care Settings
March 31, 2015
Presented by Maureen P Scahill, NP, MS, Nurse Practitioner, Trainer and Technical Assistance Provider,Center for Health & Behavioral Training, Infectious Diseases Division, University of Rochester
About this program
Webinar participants will be able to:
- Describe the rationale for Gonorrhea and Chlamydia screening for patients seen in School-based Health Care Settings,particularly for those aged 15 – 19 years.
- List the types of screening tests that are recommended by the Centers for Disease Control and Prevention (CDC) for these infections.
- Identify source for billing information for Gonorrhea and Chlamydia screening.
- Identify resources for STD screening and treatment, continuing education opportunities, and consumer educational materials.
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Questions? Contact us at
nysbha@gmail.com or 518.694.3423
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